Wilmington Air |13775 Hwy 50 104Surf CityNC28445 | (910) 803-2285
Wilmington Air
13775 Hwy 50 104
Surf CityNC 28445
 (910) 803-2285
8
Our Reviews
5.00
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Reviews Of Wilmington Air

5.00 8 Reviews
Jun Liu
Jun Liu
Sep 09, 2019

When my original installer stood us up, Wilmington Air was the only who came to rescue us on a 90 degree humid Sunday. AC is so critical in the summer you have to make sure you have someone reliable to call upon. In Wilmington Air we found ours. Hadi was on time, with great communication, honest, and most importantly, out here to help when others can't or won't. We will use definitely them from now on.

Jim Anderson
Jim Anderson
Sep 07, 2019

If you have an emergency heat/air problem on a weekend, this is the outfit to call. The tech, Hadi, was right on time (within 2 hr. of call) and superbly competent. This guy knows his stuff. I should know - I'm an engineer. He had the problem doped out very quickly and got our heat pump back on line super quick.He's so competent that he gave an old engineer a master class in some arcane refrigeration details and theory. Professor Masri is great. HOWEVER - the prices they charge should keep the owner in a very nice powerboat.

Lee Anna Suggs
Lee Anna Suggs
Aug 12, 2019

Technician was out within hours of calling them for an emergency. Was updated by text of who was coming. Was called by technician when he was on his way. Technician, Hadi, was great, friendly, and fixed us right up!! Prices are great!! We would and will recommend them to friends and neighbors!!

Emily Everett
Emily Everett
Aug 09, 2019

Extremely professional and prompt. Our AC wasn't working and a technician had to come out after hours. The prices were reasonable for the repair, the technician arrived on time and the service call was handled quickly.

James Dodson
James Dodson
Jul 31, 2019

It's not often that a company can MAKE YOUR DAY multiple times in the same week! Wilmington Air Rep Hadi Masri and his team managed to do exactly that. Our house at North Topsail beach was without AC and as everyone in NC knows, the middle of July is not a great time to be without AC. After calling numerous HVAC companies only to be given 3-4 week lead times, Wilmington Air picked up the phone and told me they could have someone out the very next day. Sure enough, they showed up on time, fixed one AC unit and planned an installation for the defective system just a few days later. We quickly realized that the platform the previous condenser was sitting on would be too small for the new one. At that point I'm thinking that I'll have to drive to the beach myself to build a new one or hire someone to build it out in the next few days. NOPE...This company actually rebuilt the platform for the new condenser at NO ADDITIONAL COST. Needless to say, Wilmington Air is my go to HVAC company for the foreseeable future. I cannot recommend them more highly!

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